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Which credit/debit cards do you accept?
We accept Visa, Maestro, Master cards.
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Can I pay via online banking?
Yes you can.
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Do you accept cash on delivery?
Unfortunately we do not accept cash on delivery.
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I am purchasing for my company. Can I pay via company's account?
Yes you can. You can pay by invoice or by using the business credit card.
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Is shipping cost included in the price?
No. The shipping cost is displayed as a separate account item.
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Can I purchase a product and pick it up myself, without delivery?
Unfortunately you cannot. We deliver the products to the address you stated as a delivery address.
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I forgot my password. What should I do?
In case of forgotten password, when logging in click on a link Forgot Password and you will receive an email with instructions for resetting it.
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How can I change password, email address, or other personal data?
Log in to your account and from there you can edit the data.
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Can I cancel the order?
Yes you can. You can contact us via our Contact page.
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The products I purchased came damaged. How can I return them?
In case of damaged products you can contact us via our Contact page.
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How can I contact technical support?
You can contact us via our Contact page.
