Right of Withdrawal

You have the right to withdraw from this agreement within fourteen days without stating reasons. The period during which you are able to withdraw is fourteen (14) days from the day of the conclusion of this agreement. In order to exercise your right of withdrawal, you must inform us,


IP Phone Pro

39 Sofouli, Neo Psychiko

15451 Athens, Greece

Phone: +30 210

Email: web@ipphonepro.com


of your decision to withdraw from this contract by means of unambiguous declaration (e.g. a letter sent by post or an email). You can use the template withdrawal form (below) for this purpose, but it is not mandatory.


In order to observe the withdrawal period, it is sufficient for you to have sent the unambiguous declaration about your exercising your right of withdrawal from the agreement before the withdrawal period expires.


Consequences of Withdrawal

When you withdraw from this contract, we are obligated to refund all of the payments that we have received from you, including delivery costs (except additional costs resulting from your decision to use a different delivery method than the cheapest standard method we offer), without any undue delay and within no more than 14 days after receipt of your notification of withdrawal.


For this refund, we will use the same payment that you used for the original transaction, unless expressly agreed otherwise with you; in any event, we shall not charge you any fees on the basis of this refund.


We may refuse to make the refund until we have received back the goods or until you have provided evidence that you have sent back the goods, whichever is earlier.


You are obliged to return the goods without any undue delay and in any event within no more than 14 days after the date on which you notified us of the withdrawal. The deadline will be upheld provided the goods have been dispatched within 14 days of the notification. You shall bear the direct costs for the return of the goods.


You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Withdrawal Form

To IP Phone Pro, online shop, 39 Sofouli, Neo Psychiko 15451 Athens, Greece, email: web@ipphonepro.com

I/we (*) herewith revoke the contract that I/we (*) concluded concerning the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)  
Name of the consumer(s)  
Address of the consumer(s)  

Signature of the consumer(s)

(only for paper communication)


(*) Delete as appropriate